SHIPPING & RETURN POLICY

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SHIPPING & RETURN POLICY
UMBRO PREMIER SHIPPING RATES

FEDEX GROUND $7
FEDEX 2ND DAY $15
FEDEX NEXT DAY ADD $20

STANDARD DELIVERY
MOST PACKAGES ARE DELIVERED WITHIN 3-10 BUSINESS DAYS TO ALL U.S. ADDRESSES.

ALL ORDER PLACED BEFORE 5 PM ET MONDAY-THURSDAY WILL SHIP THE NEXT BUSINESS DAY.
ORDERS PLACED SATURDAY AND SUNDAY WILL SHIP THE NEXT BUSINESS DAY.
BUSINESS DAYS ARE MONDAY THROUGH FRIDAY, EXCLUDING FEDERAL HOLIDAYS WITHIN THE U.S.
NOTE: WE ARE UNABLE TO DELIVER TO PO BOXES.

 

INTERNATIONAL DELIVERY

UMBRO PREMIER ONLY SHIPS WITHIN THE U.S AT THIS TIME. WE APOLOGIZE FOR ANY INCONVENIENCE.

RETURNS
AT UMBRO PREMIER, WE’RE PROUD OF THE PRODUCTS WE SELL AND THE LEVEL OF CUSTOMER SERVICE WE PROVIDE. IF YOU HAVE A QUESTION OR CONCERN REGARDING AN ITEM THAT WAS PURCHASED ON THIS WEBSITE, PLEASE CONTACT US AT MAILTO:UMBROCUSTOMERCARE@OUTERSTUFF.COM

YOU MAY RETURN ANY UNWORN, UNWASHED AND UNUSED MERCHANDISE THAT WAS PURCHASED AT UMBROPREMIER.COM WITHIN 30 DAYS OF THE DATE OF PURCHASE. MERCHANDISE MUST INCLUDE ALL TAGS AND BE IN ITS ORIGINAL, SALEABLE CONDITION.

CLICK HERE TO START A RETURN

MERCHANDISE RETURNED IN SALEABLE CONDITION WITHIN 30 DAYS OF PURCHASE WILL BE CREDITED AT THE PURCHASED PRICE. GIFT PURCHASES ARE ELIGIBLE RETURN FROM UMBRO PREMIER, IN THE AMOUNT FOR WHICH THE RETURNED ITEM IS CURRENTLY SOLD. UNFORTUNATELY, WE CANNOT REFUND ORIGINAL SHIPPING CHARGES. GOODS RETURNED AFTER 30 DAYS OR
IN UNSALEABLE CONDITION WILL BE SUBJECT TO A PROCESSING FEE OF $5 PER ITEM AND CREDITED AT THE CURRENT SELLING PRICE.

DAMAGED/DEFECTIVE GOODS
WE STAND BEHIND THE QUALITY OF OUR PRODUCTS AND WILL GLADLY REPLACE ITEMS THAT WERE DELIVERED TO YOU IN DAMAGED OR DEFECTIVE CONDITION WITHIN 60 DAYS OF THE DATE OF PURCHASE. IF YOU HAVE RECEIVED DAMAGED OR DEFECTIVE GOODS FROM UMBRO PREMIER, PLEASE CONTACT US IMMEDIATELY AT MAILTO:UMBROCUSTOMERCARE@OUTERSTUFF.COM